/* Launchpad · Rocket Designs
   Paleta: #00002E (espacio) · #330044 (nebulosa) · #F99633 (propulsor) · #AA14F9 (plasma) · #E5E5E5 (casco) */

:root {
  color-scheme: dark;

  /* Paleta de marca */
  --space: #00002e;
  --nebula: #330044;
  --thruster: #f99633;
  --plasma: #aa14f9;
  --hull: #e5e5e5;

  /* Tokens derivados */
  --bg: var(--space);
  --surface: #0d0438;
  --surface-2: #1a0640;
  --surface-3: #26084c;
  --border: #3a1660;
  --border-strong: #5a2385;
  --text: var(--hull);
  --muted: #a49cb8;
  --primary: var(--thruster);
  --primary-ink: var(--space);
  --accent: var(--plasma);
  --accent-soft: rgba(170, 20, 249, .16);
  --thruster-soft: rgba(249, 150, 51, .14);
  --glow-thruster: 0 0 0 1px rgba(249, 150, 51, .5), 0 0 24px rgba(249, 150, 51, .35);
  --glow-plasma: 0 0 24px rgba(170, 20, 249, .45);
  --radius: 14px;
  --shadow: 0 10px 40px rgba(0, 0, 20, .45);
  --stage: #05012a;

  --font-display: "Orbitron", "Segoe UI", system-ui, sans-serif;
  --font-body: "JetBrains Mono", ui-monospace, Consolas, monospace;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }

body {
  margin: 0;
  min-height: 100vh;
  color: var(--text);
  font: 14px/1.6 var(--font-body);
  background-color: var(--bg);
  /* Nebulosa + campo de estrellas */
  background-image:
    radial-gradient(1px 1px at 12% 18%, rgba(229, 229, 229, .55) 50%, transparent 51%),
    radial-gradient(1px 1px at 68% 8%, rgba(229, 229, 229, .4) 50%, transparent 51%),
    radial-gradient(1.5px 1.5px at 82% 42%, rgba(229, 229, 229, .45) 50%, transparent 51%),
    radial-gradient(1px 1px at 35% 64%, rgba(229, 229, 229, .35) 50%, transparent 51%),
    radial-gradient(1px 1px at 92% 86%, rgba(229, 229, 229, .4) 50%, transparent 51%),
    radial-gradient(1.5px 1.5px at 22% 92%, rgba(229, 229, 229, .3) 50%, transparent 51%),
    radial-gradient(1100px 600px at 85% -10%, rgba(170, 20, 249, .22), transparent 60%),
    radial-gradient(900px 600px at -10% 10%, rgba(51, 0, 68, .9), transparent 60%);
  background-size: 420px 420px, 420px 420px, 420px 420px, 420px 420px, 420px 420px, 420px 420px, 100% 100%, 100% 100%;
  background-attachment: fixed;
}

h1, h2, h3 {
  margin: 0 0 .6rem;
  font-family: var(--font-display);
  line-height: 1.2;
  text-transform: uppercase;
  letter-spacing: .06em;
}
h1 { font-size: 1.7rem; font-weight: 800; }
h2 { font-size: 1rem; font-weight: 700; }
h3 { font-size: .9rem; font-weight: 700; }
a { color: var(--thruster); text-decoration: none; }
p { margin: .25rem 0 .75rem; }
::selection { background: var(--plasma); color: #fff; }

.muted { color: var(--muted); }
.small { font-size: .8rem; }
.center { text-align: center; }
.row { display: flex; align-items: center; flex-wrap: wrap; }
.row.end { justify-content: flex-end; }
.gap { gap: .75rem; }
.gap-sm { gap: .5rem; }
.loading { padding: 3rem; text-align: center; color: var(--muted); font-family: var(--font-display); letter-spacing: .2em; text-transform: uppercase; }

.label {
  font-family: var(--font-display);
  font-size: .68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .18em;
  color: var(--muted);
  margin: 1.1rem 0 .55rem;
}
.card > .label:first-child { margin-top: 0; }

/* Encabezados numerados al estilo "01 //" */
.sec { display: flex; align-items: baseline; gap: .6rem; }
.sec-n { color: var(--thruster); font-family: var(--font-body); font-weight: 700; letter-spacing: 0; }

/* ---------- Botones ---------- */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: .45rem;
  padding: .65rem 1.2rem;
  border-radius: 999px;
  border: 1px solid var(--border-strong);
  background: transparent;
  color: var(--text);
  font: 700 .74rem/1.2 var(--font-display);
  text-transform: uppercase;
  letter-spacing: .1em;
  white-space: nowrap;
  cursor: pointer;
  transition: background .2s, border-color .2s, box-shadow .2s, color .2s, transform .2s;
}
.btn:hover { border-color: var(--plasma); background: var(--accent-soft); }
.btn:active { transform: translateY(1px); }
.btn:disabled, .btn.disabled { opacity: .4; pointer-events: none; }
.btn-sm { padding: .45rem .85rem; font-size: .66rem; }
.btn.block { width: 100%; }
.btn-primary { background: var(--thruster); border-color: var(--thruster); color: var(--primary-ink); }
.btn-primary:hover { background: #ffa94f; border-color: #ffa94f; box-shadow: var(--glow-thruster); }
.btn-success { background: var(--plasma); border-color: var(--plasma); color: #fff; }
.btn-success:hover { background: #b93dff; border-color: #b93dff; box-shadow: var(--glow-plasma); }
.btn-warn { border-color: var(--thruster); color: var(--thruster); }
.btn-warn:hover { background: var(--thruster-soft); border-color: var(--thruster); }
.btn-ghost { border-color: transparent; }
.btn-ghost:hover { border-color: var(--border-strong); background: transparent; }
.btn-ghost.danger { color: var(--thruster); }
.link { background: none; border: 0; padding: 0; color: var(--thruster); cursor: pointer; font: inherit; display: inline-flex; align-items: center; gap: .25rem; }
.link:hover { text-decoration: underline; }
:focus-visible { outline: 2px solid var(--plasma); outline-offset: 2px; }

/* ---------- Formularios ---------- */

.form { display: grid; gap: 1.1rem; }
label {
  display: grid; gap: .4rem;
  font: 700 .68rem var(--font-display);
  text-transform: uppercase; letter-spacing: .12em;
  color: var(--muted);
}
label .muted { font: 400 .72rem var(--font-body); text-transform: none; letter-spacing: 0; }
input, select, textarea {
  width: 100%;
  font: 400 .9rem/1.5 var(--font-body);
  text-transform: none;
  letter-spacing: 0;
  color: var(--text);
  background: rgba(0, 0, 46, .6);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: .6rem .8rem;
  transition: border-color .2s, box-shadow .2s;
}
select option { background: var(--surface); }
input::placeholder, textarea::placeholder { color: #6f6789; }
input[type="date"]::-webkit-calendar-picker-indicator { filter: invert(.9); }
textarea { resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--plasma); box-shadow: 0 0 0 3px var(--accent-soft); }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1rem; }

/* ---------- Estructura ---------- */

.topbar {
  position: sticky;
  top: 0;
  z-index: 10;
  display: flex;
  align-items: center;
  gap: 1.75rem;
  padding: .8rem 1.75rem;
  background: rgba(0, 0, 46, .82);
  backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--border);
}
.topbar::after {
  content: "";
  position: absolute; left: 0; right: 0; bottom: -1px; height: 1px;
  background: linear-gradient(90deg, transparent, var(--plasma) 30%, var(--thruster) 70%, transparent);
  opacity: .6;
}
.brand { display: inline-flex; align-items: center; gap: .9rem; color: var(--text); }
.brand-logo { height: 26px; width: auto; display: block; }
.brand-sep { width: 1px; height: 24px; background: var(--border-strong); }
.brand-name { font: 800 .95rem var(--font-display); letter-spacing: .22em; color: var(--thruster); }
.nav { display: flex; align-items: center; gap: 1.25rem; flex: 1; }
.nav > a:not(.btn) {
  color: var(--muted);
  font: 700 .72rem var(--font-display);
  text-transform: uppercase; letter-spacing: .14em;
  padding: .3rem 0;
  display: inline-flex; align-items: center; gap: .4rem;
}
.nav > a:not(.btn):hover, .nav > a.active { color: var(--text); }
.count {
  display: inline-grid; place-items: center;
  min-width: 1.35rem; height: 1.35rem; padding: 0 .35rem;
  border-radius: 99px; background: var(--plasma); color: #fff;
  font: 700 .7rem var(--font-body); letter-spacing: 0;
  box-shadow: var(--glow-plasma);
}
.me { display: flex; align-items: center; gap: .7rem; }
.me-info { display: grid; line-height: 1.25; }
.me-info strong { font-size: .85rem; }
.me-info small { color: var(--thruster); font-size: .7rem; text-transform: uppercase; letter-spacing: .1em; }

.container { max-width: 1240px; margin: 0 auto; padding: 2rem 1.75rem 3rem; }
.narrow { max-width: 780px; }

.card {
  position: relative;
  background: linear-gradient(180deg, rgba(51, 0, 68, .55), rgba(13, 4, 56, .85));
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 1.4rem;
}
.card + .card { margin-top: 1rem; }
.card-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; margin-bottom: .6rem; }
.card-head h2 { margin: 0; }
.divider { height: 1px; background: var(--border); margin: 1.3rem 0; }

.back {
  display: inline-flex; align-items: center; gap: .3rem;
  color: var(--muted);
  font: 700 .7rem var(--font-display); text-transform: uppercase; letter-spacing: .12em;
  margin-bottom: 1.1rem;
}
.back:hover { color: var(--thruster); }

.empty-state { text-align: center; padding: 3.5rem 1rem; color: var(--muted); }
.empty-state h2 { color: var(--text); }

/* ---------- Avatares, etiquetas ---------- */

.avatar {
  flex: none;
  display: inline-grid; place-items: center;
  width: 2.1rem; height: 2.1rem; border-radius: 50%;
  color: #fff; font: 700 .72rem var(--font-display); letter-spacing: .04em;
  box-shadow: 0 0 0 2px var(--space), 0 0 0 3px var(--border-strong);
}
.avatar.sm { width: 1.5rem; height: 1.5rem; font-size: .55rem; vertical-align: middle; box-shadow: none; }
.avatar.lg { width: 2.7rem; height: 2.7rem; font-size: .85rem; }
.avatar.empty { background: var(--surface-3); color: var(--muted); }

.badge {
  display: inline-flex; align-items: center; gap: .3rem;
  padding: .12rem .6rem; border-radius: 99px;
  font: 700 .66rem var(--font-body);
  text-transform: uppercase; letter-spacing: .06em;
  white-space: nowrap;
  border: 1px solid transparent;
}
.s-nuevo    { background: var(--accent-soft); color: #d18cff; border-color: rgba(170, 20, 249, .45); }
.s-progreso { background: transparent; color: #d18cff; border-color: rgba(170, 20, 249, .45); border-style: dashed; }
.s-revision { background: var(--thruster-soft); color: var(--thruster); border-color: rgba(249, 150, 51, .45); }
.s-cambios  { background: var(--thruster); color: var(--space); }
.s-aprobado { background: var(--hull); color: var(--space); }
.s-aprobado::before { content: "✓"; }
.s-cerrado  { background: transparent; color: var(--muted); border-color: var(--border-strong); }

.prio { font: 700 .66rem var(--font-body); text-transform: uppercase; letter-spacing: .06em; color: var(--muted); }
.prio::before { content: "▲"; margin-right: .3rem; font-size: .6rem; }
.p-baja::before { color: #6f6789; }
.p-media::before { color: var(--plasma); }
.p-alta::before { color: var(--thruster); }
.p-urgente { color: var(--thruster); }
.p-urgente::before { color: var(--thruster); content: "▲▲"; }

.code { font: 700 .74rem var(--font-body); color: var(--thruster); letter-spacing: .04em; }
.tag {
  font: 700 .62rem var(--font-body); text-transform: uppercase; letter-spacing: .08em;
  padding: .1rem .5rem; border-radius: 6px;
  background: var(--accent-soft); color: #d18cff;
}
.role-tag { font-size: .68rem; color: var(--muted); text-transform: uppercase; letter-spacing: .08em; }
.chip {
  display: inline-flex; align-items: center; gap: .35rem;
  padding: .3rem .65rem; border-radius: 8px;
  background: var(--surface-2); border: 1px solid var(--border);
  color: var(--text); font-size: .78rem;
}
.chip:hover { border-color: var(--thruster); }

/* Clasificación de referencias con IA */
.ai-box {
  display: flex; align-items: flex-start; gap: .55rem;
  padding: .65rem .9rem; font-size: .8rem;
  background: var(--accent-soft); border-left: 3px solid var(--plasma); border-radius: 0 8px 8px 0;
}
.ai-box svg { color: var(--plasma); flex: none; margin-top: .15rem; }
.ai-box.warn { background: var(--thruster-soft); border-left-color: var(--thruster); }
.ai-box.warn svg { color: var(--thruster); }
.ai-box.busy svg { animation: ai-pulse 1.1s ease-in-out infinite; }
.form .sec { margin: 0; }
.form .sec:not(:first-child) { margin-top: .6rem; }
.ai-set { border-color: var(--plasma); box-shadow: 0 0 0 3px var(--accent-soft); }
.details dd .small svg { color: var(--plasma); vertical-align: -1px; }
@keyframes ai-pulse { 50% { opacity: .3; } }
@media (prefers-reduced-motion: reduce) { .ai-box.busy svg { animation: none; } }

/* ---------- Login ---------- */

.login { max-width: 1020px; margin: 0 auto; padding: 4rem 1.75rem 3rem; }
.login-hero { text-align: center; max-width: 680px; margin: 0 auto 2.5rem; }
.login-logo { width: min(440px, 90%); height: auto; display: block; margin: 0 auto 1.8rem; }
.login-hero h1 {
  font-size: clamp(2.2rem, 6vw, 3.6rem);
  letter-spacing: .18em;
  margin-bottom: .4rem;
  background: linear-gradient(90deg, var(--hull), var(--thruster));
  -webkit-background-clip: text; background-clip: text; color: transparent;
}
.kicker { font: 700 .72rem var(--font-display); letter-spacing: .3em; text-transform: uppercase; color: var(--plasma); margin-bottom: 1rem; }
.login-hero p { color: var(--muted); font-size: .95rem; }
.login-grid { display: grid; grid-template-columns: 1.2fr 1fr; gap: 1.25rem; align-items: start; margin-bottom: 1.75rem; }
.login-grid .card + .card { margin-top: 0; }
.user-list { display: grid; grid-template-columns: repeat(auto-fill, minmax(210px, 1fr)); gap: .65rem; }
.user-card {
  display: flex; align-items: center; gap: .8rem; text-align: left;
  padding: .75rem; border-radius: 12px;
  border: 1px solid var(--border); background: rgba(0, 0, 46, .5); color: var(--text);
  font: inherit; cursor: pointer;
  transition: border-color .2s, box-shadow .2s, transform .2s;
}
.user-card:hover { border-color: var(--thruster); box-shadow: var(--glow-thruster); transform: translateY(-2px); }
.user-card span { display: grid; line-height: 1.35; }
.user-card small { color: var(--muted); font-size: .74rem; }

/* ---------- Lista ---------- */

.page-head { display: flex; justify-content: space-between; align-items: end; gap: 1rem; margin-bottom: 1.25rem; }
.page-head p { margin: 0; }
.stats { display: grid; grid-template-columns: repeat(6, 1fr); gap: .65rem; margin-bottom: 1.5rem; }
.stat {
  display: grid; justify-items: start; gap: .45rem;
  padding: .9rem 1rem; border-radius: 12px;
  background: linear-gradient(180deg, rgba(51, 0, 68, .5), rgba(13, 4, 56, .8));
  border: 1px solid var(--border); color: var(--text);
  font: inherit; cursor: pointer; text-align: left;
  transition: border-color .2s, box-shadow .2s;
}
.stat:hover { border-color: var(--plasma); box-shadow: var(--glow-plasma); }
.stat-n { font: 800 1.7rem/1 var(--font-display); }

.toolbar { display: flex; justify-content: space-between; align-items: center; gap: 1rem; flex-wrap: wrap; margin-bottom: .9rem; }
.tabs { display: flex; gap: .25rem; background: rgba(0, 0, 46, .6); border: 1px solid var(--border); padding: .25rem; border-radius: 999px; }
.tab {
  border: 0; background: transparent; color: var(--muted);
  padding: .45rem .95rem; border-radius: 999px;
  font: 700 .68rem var(--font-display); text-transform: uppercase; letter-spacing: .1em;
  cursor: pointer;
}
.tab:hover { color: var(--text); }
.tab.active { background: var(--nebula); color: var(--text); box-shadow: inset 0 0 0 1px var(--plasma); }
.tab-n { font: 400 .7rem var(--font-body); color: var(--thruster); margin-left: .25rem; }
.filters { display: flex; gap: .5rem; flex: 1; justify-content: flex-end; }
.filters input { max-width: 330px; }
.filters select { max-width: 210px; }

.ticket-list { display: grid; gap: .6rem; }
.ticket-row {
  position: relative;
  display: flex; align-items: center; gap: 1rem;
  padding: 1rem 1.2rem; border-radius: var(--radius);
  background: linear-gradient(90deg, rgba(51, 0, 68, .55), rgba(13, 4, 56, .75));
  border: 1px solid var(--border); color: var(--text);
  transition: border-color .2s, box-shadow .2s, transform .2s;
}
.ticket-row:hover { border-color: var(--thruster); transform: translateX(3px); }
.ticket-row .dot { width: .55rem; height: .55rem; border-radius: 50%; flex: none; background: transparent; }
.ticket-row.unread .dot { background: var(--plasma); box-shadow: 0 0 10px var(--plasma); }
.ticket-row.unread { border-left: 3px solid var(--plasma); }
.tr-main { flex: 1; min-width: 0; }
.tr-top { display: flex; align-items: center; gap: .65rem; flex-wrap: wrap; }
.tr-title { font: 700 .95rem var(--font-display); letter-spacing: .03em; margin: .35rem 0 .2rem; }
.tr-meta { color: var(--muted); font-size: .78rem; }
.tr-side { display: grid; justify-items: end; gap: .25rem; text-align: right; flex: none; }
.tr-icons { display: flex; gap: .85rem; color: var(--muted); font-size: .78rem; }
.tr-icons span, .due { display: inline-flex; align-items: center; gap: .3rem; }
.due { font-size: .74rem; color: var(--muted); }
.due.overdue { color: var(--thruster); font-weight: 700; }

/* ---------- Detalle ---------- */

.ticket-head { margin-bottom: 1.25rem; }
.ticket-head h1 { margin-top: .5rem; }
.ticket-layout { display: grid; grid-template-columns: minmax(0, 1fr) 330px; gap: 1rem; align-items: start; }
.col-side { position: sticky; top: 5rem; }
.brief { white-space: pre-wrap; margin-bottom: .8rem; }
.ref-list { display: flex; flex-wrap: wrap; gap: .5rem; }
.ref-thumb img { width: 100px; height: 74px; object-fit: cover; border-radius: 8px; border: 1px solid var(--border); display: block; transition: border-color .2s; }
.ref-thumb:hover img { border-color: var(--thruster); }

.version { padding-top: 1.1rem; margin-top: 1.1rem; border-top: 1px dashed var(--border-strong); }
.version:first-of-type { border-top: 0; margin-top: 0; padding-top: .5rem; }
.version:not(.latest) { opacity: .75; }
.version-head { display: flex; justify-content: space-between; align-items: baseline; gap: 1rem; flex-wrap: wrap; }
.note {
  background: rgba(0, 0, 46, .55); border-left: 3px solid var(--plasma);
  border-radius: 0 8px 8px 0; padding: .65rem .9rem; white-space: pre-wrap;
}
.design-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: .8rem; }
.design-card {
  display: block; overflow: hidden; color: var(--text);
  border: 1px solid var(--border); border-radius: 12px; background: rgba(0, 0, 46, .6);
  transition: border-color .2s, box-shadow .2s, transform .2s;
}
.design-card:hover { border-color: var(--thruster); box-shadow: var(--glow-thruster); transform: translateY(-3px); }
.thumb { aspect-ratio: 4 / 3; background: var(--stage); display: grid; place-items: center; overflow: hidden; }
.thumb img { width: 100%; height: 100%; object-fit: contain; }
.file-ph { font: 700 1rem var(--font-display); color: var(--muted); letter-spacing: .1em; }
.dc-body { padding: .65rem .75rem; }
.dc-name { font-weight: 700; font-size: .82rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dc-meta { display: flex; justify-content: space-between; align-items: center; gap: .5rem; margin-top: .35rem; font-size: .75rem; }
.dc-meta .muted { display: inline-flex; align-items: center; gap: .25rem; }

.placeholder { display: grid; place-items: center; gap: .5rem; padding: 2.2rem 1rem; text-align: center; color: var(--muted); }
.placeholder svg { color: var(--plasma); }

.upload-box { display: grid; gap: .8rem; padding: 1.1rem; margin-bottom: 1.1rem; border-radius: 12px; background: rgba(0, 0, 46, .55); border: 1px solid var(--border); }
.drop {
  position: relative; display: block;
  border: 2px dashed var(--border-strong); border-radius: 12px;
  background: rgba(51, 0, 68, .35); padding: 1.4rem; text-align: center; cursor: pointer;
  text-transform: none; letter-spacing: 0;
  transition: border-color .2s, background .2s;
}
.drop.over, .drop:hover { border-color: var(--thruster); background: var(--thruster-soft); }
.drop input { position: absolute; inset: 0; opacity: 0; cursor: pointer; }
.drop span { display: grid; justify-items: center; gap: .3rem; color: var(--muted); font: 400 .8rem var(--font-body); }
.drop svg { color: var(--thruster); }
.drop strong { color: var(--text); font: 700 .78rem var(--font-display); text-transform: uppercase; letter-spacing: .08em; }
/* Zona principal del nuevo ticket: referencias que clasifica la IA */
.drop-hero { padding: 2.6rem 1.4rem; border-color: var(--plasma); background: radial-gradient(420px 160px at 50% 0%, var(--accent-soft), transparent 70%), rgba(51, 0, 68, .35); }
.drop-hero:hover, .drop-hero.over { border-color: var(--thruster); box-shadow: var(--glow-thruster); }
.drop-hero svg { color: var(--plasma); }
.drop-hero strong { font-size: .95rem; }

.thread { display: grid; gap: 1.1rem; margin: .8rem 0 1.1rem; }
.comment { display: flex; gap: .75rem; }
.c-body { flex: 1; min-width: 0; }
.c-head { display: flex; align-items: baseline; gap: .55rem; flex-wrap: wrap; }
.c-head strong { font-size: .85rem; }
.comment.own .c-head strong { color: var(--thruster); }
.c-text { white-space: pre-wrap; overflow-wrap: anywhere; }
.c-ref {
  display: inline-flex; align-items: center; gap: .3rem;
  font-size: .72rem; margin: .2rem 0 .25rem;
  padding: .08rem .5rem; border-radius: 6px;
  background: var(--accent-soft); color: #d18cff;
}
.c-ref:hover { color: #fff; }
.comment-form { display: flex; gap: .65rem; align-items: flex-start; border-top: 1px solid var(--border); padding-top: 1.1rem; }
.comment-form textarea { flex: 1; }

/* Asistente de brief (chat con IA en el formulario de nuevo ticket) */
.assistant-box { padding: 1rem 1.1rem; border: 1px solid var(--border-strong); border-radius: 12px; background: rgba(0, 0, 46, .55); }
.assistant-head { display: flex; align-items: center; gap: .5rem; margin-bottom: .8rem; }
.assistant-head svg { color: var(--plasma); }
.assistant-head strong { font: 700 .82rem var(--font-display); text-transform: uppercase; letter-spacing: .1em; }
.assistant-box > p { margin: 0 0 .8rem; }
.brief-proposal .details { justify-self: stretch; }
.ticket-summary { display: grid; gap: .7rem; padding: 1rem 1.1rem; border: 1px solid var(--thruster); border-radius: 12px; background: var(--thruster-soft); }
.ticket-summary .assistant-head { margin: 0; }
.ticket-summary .assistant-head svg { color: var(--thruster); }
.ticket-summary .label, .ticket-summary .brief, .ticket-summary p { margin: 0; }
.manual summary { cursor: pointer; width: fit-content; color: var(--muted); font: 700 .68rem var(--font-display); text-transform: uppercase; letter-spacing: .12em; }
.manual summary:hover { color: var(--thruster); }
.manual-body { display: grid; gap: 1.1rem; margin-top: 1rem; }
.chat { display: grid; gap: .75rem; max-height: 480px; overflow-y: auto; padding: .3rem .2rem .8rem; margin-bottom: .8rem; }
.msg { max-width: 88%; padding: .65rem .9rem; font-size: .84rem; border-radius: 12px; overflow-wrap: anywhere; }
.msg.user { justify-self: end; white-space: pre-wrap; background: var(--surface-3); border: 1px solid var(--border-strong); border-bottom-right-radius: 3px; }
.msg.bot { justify-self: start; display: flex; gap: .55rem; align-items: flex-start; background: var(--accent-soft); border-left: 3px solid var(--plasma); border-radius: 0 12px 12px 0; }
.msg.bot > svg { color: var(--plasma); flex: none; margin-top: .2rem; }
.msg-text { white-space: pre-wrap; }
.brief-proposal { display: grid; gap: .6rem; justify-items: start; margin-top: .7rem; padding: .85rem 1rem; border: 1px dashed var(--plasma); border-radius: 10px; background: rgba(0, 0, 46, .55); }
.brief-proposal .label { margin: 0; color: var(--plasma); }
.brief-proposal .brief { margin: 0; }
.dots { display: inline-flex; gap: .3rem; padding: .45rem 0; }
.dots i { width: .4rem; height: .4rem; border-radius: 50%; background: var(--plasma); animation: ai-pulse 1s ease-in-out infinite; }
.dots i:nth-child(2) { animation-delay: .15s; }
.dots i:nth-child(3) { animation-delay: .3s; }
.suggestions { display: flex; flex-wrap: wrap; gap: .5rem; margin-bottom: .8rem; }
.suggestions .chip { cursor: pointer; font-family: var(--font-body); }
.chat-form { display: flex; gap: .65rem; align-items: flex-start; }
.chat-form textarea { flex: 1; }
.assistant-box .ai-box { margin-bottom: .8rem; }
.chat-tools { margin-top: .7rem; justify-content: flex-end; }
@media (prefers-reduced-motion: reduce) { .dots i { animation: none; } }

.actions { display: grid; gap: .55rem; }
.details { display: grid; grid-template-columns: auto 1fr; gap: .55rem 1rem; margin: 0; font-size: .82rem; }
.details dt { color: var(--muted); font-size: .72rem; text-transform: uppercase; letter-spacing: .08em; padding-top: .1rem; }
.details dd { margin: 0; display: flex; align-items: center; gap: .4rem; }
.activity { list-style: none; padding: 0; margin: 0; display: grid; gap: .8rem; font-size: .78rem; max-height: 360px; overflow: auto; position: relative; }
.activity li { display: flex; gap: .65rem; }
.act-dot { width: .55rem; height: .55rem; border-radius: 50%; background: var(--nebula); border: 1px solid var(--plasma); margin-top: .35rem; flex: none; }
.activity li:first-child .act-dot { background: var(--thruster); border-color: var(--thruster); box-shadow: 0 0 8px var(--thruster); }

/* ---------- Visor ---------- */

.viewer-bar { display: flex; justify-content: space-between; align-items: center; gap: 1rem; flex-wrap: wrap; margin-bottom: .9rem; }
.viewer-bar .back { margin: 0; min-width: 0; }
.viewer { display: grid; grid-template-columns: minmax(0, 1fr) 370px; gap: 1rem; align-items: start; }
.stage {
  background-color: var(--stage);
  background-image:
    linear-gradient(rgba(170, 20, 249, .08) 1px, transparent 1px),
    linear-gradient(90deg, rgba(170, 20, 249, .08) 1px, transparent 1px);
  background-size: 32px 32px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  display: grid; place-items: center;
  padding: 1.75rem; min-height: 60vh;
}
.stage-inner { position: relative; line-height: 0; }
.stage-inner img { display: block; max-width: 100%; max-height: 72vh; box-shadow: 0 10px 50px rgba(0, 0, 0, .55); user-select: none; }
.stage-inner img.can-pin { cursor: crosshair; }
.pdf { width: 100%; height: 72vh; border: 0; border-radius: 8px; background: #fff; }

.pin {
  position: absolute;
  transform: translate(-50%, -50%);
  width: 1.9rem; height: 1.9rem;
  border-radius: 50%;
  display: grid; place-items: center;
  border: 2px solid var(--hull);
  background: var(--plasma); color: #fff;
  font: 700 .74rem/1 var(--font-display);
  box-shadow: 0 0 0 4px rgba(170, 20, 249, .25), 0 4px 14px rgba(0, 0, 0, .5);
  cursor: pointer;
  padding: 0;
  transition: scale .15s;
}
.pin.resolved { background: #5d5672; box-shadow: 0 4px 14px rgba(0, 0, 0, .5); opacity: .8; }
.pin.pending { background: var(--thruster); color: var(--space); animation: pulse 1.2s infinite; pointer-events: none; }
.pin.hl { scale: 1.25; z-index: 2; }
@keyframes pulse { 50% { box-shadow: 0 0 0 10px rgba(249, 150, 51, .25); } }

.panel { position: sticky; top: 5rem; display: grid; gap: .8rem; max-height: calc(100vh - 6.5rem); grid-template-rows: auto auto auto auto 1fr auto; }
.panel-head { display: grid; gap: .45rem; }
.decide .btn { flex: 1; }
.hint { display: flex; align-items: center; gap: .45rem; font-size: .75rem; color: var(--muted); margin: 0; }
.hint svg { color: var(--thruster); flex: none; }
.panel-comments { overflow: auto; display: grid; gap: .6rem; align-content: start; min-height: 80px; }
.pc { padding: .65rem .75rem; border-radius: 10px; background: rgba(0, 0, 46, .55); border: 1px solid var(--border); font-size: .82rem; transition: border-color .2s; }
.pc.hl { border-color: var(--plasma); box-shadow: inset 0 0 0 1px var(--plasma); }
.pc.resolved .c-text { color: var(--muted); text-decoration: line-through; }
.pc-head { display: flex; align-items: center; gap: .45rem; margin-bottom: .3rem; }
.pc .link { margin-top: .35rem; }
.pin-n {
  display: inline-grid; place-items: center;
  width: 1.35rem; height: 1.35rem; border-radius: 50%;
  background: var(--plasma); color: #fff; font: 700 .62rem var(--font-display); flex: none;
}
.pc.resolved .pin-n { background: #5d5672; }
.pin-form { display: grid; gap: .55rem; border-top: 1px solid var(--border); padding-top: .8rem; }
.pin-form .btn { justify-self: end; }
.pin-indicator { display: flex; align-items: center; gap: .45rem; font-size: .76rem; font-weight: 700; color: var(--thruster); }
.pin-indicator .pin-n { background: var(--thruster); color: var(--space); }
.pin-indicator .link { margin-left: auto; }

.strip { display: flex; gap: .55rem; overflow-x: auto; padding: 1.1rem 0 .3rem; }
.strip-item {
  position: relative; flex: none;
  width: 96px; height: 72px; border-radius: 10px; overflow: hidden;
  background: var(--stage); border: 2px solid var(--border);
  display: grid; place-items: center;
  transition: border-color .2s;
}
.strip-item:hover { border-color: var(--border-strong); }
.strip-item.active { border-color: var(--thruster); box-shadow: var(--glow-thruster); }
.strip-item img { width: 100%; height: 100%; object-fit: cover; }
.strip-v {
  position: absolute; left: 4px; bottom: 4px;
  font: 700 .6rem var(--font-body); padding: 0 .3rem; border-radius: 4px;
  background: rgba(0, 0, 46, .85); color: var(--thruster);
}

/* ---------- Modal y toast ---------- */

.modal-backdrop { position: fixed; inset: 0; z-index: 50; background: rgba(0, 0, 20, .7); backdrop-filter: blur(4px); display: grid; place-items: center; padding: 1rem; }
.modal {
  width: min(540px, 100%);
  background: linear-gradient(180deg, var(--nebula), var(--surface));
  border: 1px solid var(--border-strong);
  border-radius: var(--radius); padding: 1.4rem;
  display: grid; gap: 1rem;
  box-shadow: 0 30px 80px rgba(0, 0, 0, .6), var(--glow-plasma);
}
.modal-actions { display: flex; justify-content: flex-end; gap: .5rem; }

.toast {
  position: fixed; bottom: 1.5rem; left: 50%; transform: translateX(-50%);
  z-index: 60; padding: .7rem 1.2rem; border-radius: 999px;
  background: var(--nebula); color: var(--text);
  border: 1px solid var(--thruster);
  font: 700 .72rem var(--font-display); text-transform: uppercase; letter-spacing: .1em;
  box-shadow: var(--glow-thruster);
  transition: opacity .3s, transform .3s;
}
.toast::before { content: "🚀 "; }
.toast.out { opacity: 0; transform: translate(-50%, 10px); }

/* Barras de desplazamiento */
* { scrollbar-width: thin; scrollbar-color: var(--border-strong) transparent; }

/* ---------- Responsive ---------- */

@media (max-width: 960px) {
  .ticket-layout, .viewer, .login-grid { grid-template-columns: 1fr; }
  .col-side, .panel { position: static; max-height: none; }
  .stats { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 640px) {
  .container { padding: 1.25rem 1rem 2rem; }
  .topbar { flex-wrap: wrap; gap: .75rem; padding: .7rem 1rem; }
  .brand-logo { height: 20px; }
  .brand-sep, .me-info { display: none; }
  .grid-3 { grid-template-columns: 1fr; }
  .stats { grid-template-columns: repeat(2, 1fr); }
  .filters { justify-content: stretch; }
  .filters input, .filters select { max-width: none; }
  .ticket-row { align-items: flex-start; }
  .tr-side { display: none; }
  .stage { padding: .75rem; min-height: 40vh; }
  .login { padding-top: 2.5rem; }
}
@media (prefers-reduced-motion: reduce) {
  * { transition: none !important; animation: none !important; }
}